Privacy Policy | Sorrento Specialty Pharmacy

Draft pending legal review. This document was prepared from official federal and California state templates and has not yet been reviewed by an attorney. Highlighted passages still need to be completed before publication. It is published here so the page structure and links can be finalised - please have counsel review the wording before relying on it.

Effective Date: [insert date this is actually published]

This Privacy Policy describes how Sorrento Specialty Pharmacy ("we," "us," "our") collects, uses, and protects information when you visit sorrento-rx.com. It does not apply to protected health information we handle as your pharmacy, which is governed by our HIPAA Notice of Privacy Practices.

Information We Collect

Information you give us directly - such as your name, phone number, email, or fax when you contact us, request a prescription transfer, or fill out a form on our site.
Information collected automatically - such as your IP address, browser type, and pages visited, typically through cookies or similar tracking technologies (for example, Google Analytics).

How We Use Your Information

To respond to your inquiries and provide the pharmacy services you request
To improve our website and understand how visitors use it
To communicate with you about your prescriptions or account, if you're an existing patient
To comply with legal obligations

We do not sell your personal information to third parties.

Cookies and Analytics

We use cookies and similar technologies to understand site usage (for example, via Google Analytics). You can disable cookies through your browser settings, though some site features may not work as intended if you do.

Your Privacy Rights (California Residents)

If you're a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), which may include the right to:

Know what personal information we've collected about you
Request deletion of your personal information
Opt out of the sale or sharing of your personal information (we do not sell personal information)
Not be discriminated against for exercising these rights

To exercise these rights, contact us using the information below.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect information collected through our website. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may link to third-party sites (for example, manufacturer savings program pages). We are not responsible for the privacy practices of those external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Contact Us

Phone: (818) 572-9982

Email: inquiry@sorrento-rx.com

Address: 500 N. Brand Blvd, Glendale, CA 91203