Serving Los Angeles & surrounding areas  ·  (818) 572-9982

Mon–Fri 9am–6pm  ·  Sat 10am–4pm

SORRENTO
SPECIALTY PHARMACY

For Patients

You focus on your health.
We'll handle the rest.

Everything you need to know about getting started with Sorrento.

How We Help

You focus on your health. We'll handle the rest.

Specialty pharmacy can feel overwhelming. Our team is here to simplify every step — from the moment your prescription is sent to us to ongoing support throughout your treatment.

01

We receive your prescription

Your doctor sends us your prescription directly, or you can transfer from another pharmacy. We handle all the paperwork.

02

We verify your insurance

Our team confirms your coverage, handles prior authorizations, and finds any available co-pay assistance programs.

03

We prepare your medication

Your medication is dispensed or compounded with precision by our licensed pharmacists and reviewed before dispatch.

04

We deliver or you pick up

Choose free local delivery to your home or a convenient pick-up at our Glendale location — whichever works best for you.

05

We follow up with you

A pharmacist checks in to answer questions, monitor how you're doing, and ensure your therapy is on track.

06

We manage your refills

We proactively reach out before you run out, coordinate with your physician for renewals, and keep your therapy uninterrupted.

Getting Started

New to Sorrento? Here's how easy it is.

Transferring to Sorrento takes just a few minutes. You can call us, send a message, or ask your doctor to send your prescription directly to us.

1

Call or message us

Reach out at (818) 572-9982 or inquiry@sorrento-rx.com

2

Provide your information

We'll ask for your insurance details and prescriber contact

3

We take it from there

We contact your doctor, verify insurance, and get your medication ready

Get Started Today
Patient care

FAQs

Frequently asked questions

Do you accept my insurance?

We work with most major insurance plans including Medicare Part D, Medicaid, and commercial insurers. Contact us and our team will verify your benefits at no cost to you.

How long does it take to fill a specialty prescription?

Most specialty prescriptions are filled within 24–48 hours once insurance is verified and the prescription is received. Compounded medications may take slightly longer depending on complexity.

Can you deliver to my home?

Yes! We offer free local delivery to patients in Glendale and surrounding areas. Medications that require cold-chain handling are shipped in temperature-controlled packaging.

What if I have a question about my medication?

Our pharmacists are always available by phone or email to answer your questions. We also proactively follow up after dispensing to ensure you're doing well and your therapy is working.

Can I transfer my existing prescription to Sorrento?

Absolutely. Just call us at (818) 572-9982 and we'll handle the transfer process with your current pharmacy and prescriber with minimal disruption to your treatment.